Privacy Policy

Learn how we protect your personal data and ensure your privacy when using our platform.

Last Updated: September 2024

At Laratic, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use Laratic. By using our services, you agree to this policy.

Information We Collect

When you create an account, we collect your name, email address, and password. If you choose to sign up or log in with Google or GitHub, we receive your name, email address, and provider ID from the respective service to create and manage your account. We also collect data about your activity on our platform, such as products you purchase, license keys issued, and downloads. In addition, we may collect technical information like IP address, browser type, and device details to help improve our services.

How We Use Your Information

We use your information to provide and improve our services, including:

  • Managing your account and delivering product access
  • Sending transactional emails (e.g., account verification, password resets, order confirmations)
  • Analyzing user activity to enhance our platform
  • Responding to your inquiries or support requests
  • Processing payments and managing license keys

Third-Party Services

We work with trusted third-party services to operate our platform:

  • LemonSqueezy: Handles all payment processing. We do not store credit card information.
  • Mailgun: Sends account-related emails like password reset links and transactional notifications.
  • MailChimp: Manages our newsletter subscriptions and marketing communications (only if you opt in).
  • Google OAuth: Provides secure sign-in with your Google account. We receive only your name and email address; we never see your Google password.
  • GitHub OAuth: Provides secure sign-in with your GitHub account. We receive only your name and email address; we never see your GitHub password.
  • Google Analytics: Helps us understand site usage and improve user experience. See our Cookies section below for details.

Children's Privacy (COPPA)

Our services are not directed to children under 13. If you are under 13, you may use the platform only with verified parental consent. We do not knowingly collect personal information from children under 13 without such consent. If we discover that we have collected such data without parental consent, we will delete it immediately. Please report any such instances to us at laratic@mail.com.

Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember preferences, and analyze site performance. Some cookies are strictly necessary for our site to function; others are used only with your explicit consent. You may withdraw or change your consent at any time by adjusting your browser settings or clearing cookies.

Cookie Name Provider Purpose / Category Expiration
_ga, _ga_<MEASUREMENT_ID> Google LLC (Analytics) Differentiates users and sessions; IP anonymised. 1 year (default)
_gid Google LLC (Analytics) Counts and tracks page views. 24 hours
XSRF-TOKEN, laratic_session Laratic (First-party) Strictly necessary – maintains session security and login state. Session (expires when you close your browser or after inactivity)

The legal basis for processing non-essential cookies is your consent. Strictly necessary cookies are processed based on our legitimate interest to operate a secure and functional service.

Data Security

We implement reasonable security measures to protect your personal data, including encryption and secure storage systems. However, no online system is 100% secure, and you use our platform at your own risk.

Data Retention and Deletion

We retain your information as long as your account is active. You can request account deletion at any time by contacting us, and we will remove your personal data unless we are legally required to keep it (for example, for tax or legal compliance purposes).

Your Rights

You can update your account details, opt out of marketing communications, and request deletion of your account by emailing us at laratic@mail.com. We do not sell your personal information to third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of our services after updates means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact us at laratic@mail.com.